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Right delivery of feedback provides impetus to forward action!

By Bamboo In The Wind

Feedback is an important tool to calibrate one's efforts. One needs to be open-minded about feedback so as to not get surprised. Despite this simple requirement, once feedback is received, it does create a challenge of not meeting our own image of ourself or our expectations of what we do or have done.

We often feel offended with feedback that we do not agree with. It makes us defensive on occasions and the urge to defend our action derails us into giving excuses. Under the garbs of reasoning out our actions that led to feedback, we begin to justify those very actions as right ones.

Sometimes feedback is right on the money. Yet if it is not on our side of perception of actions we took then tough luck! This is where our act need to self-neutral or we stop learning from (seemingly) adverse situations.

But if the feedback is on our side of perception of what we have done then it has power to immediately provide the motivation to learn from it and act further. When we feel motivated, we respond very well to the feedback, take right lessons when it hits the right note.

For the feedback to synch-in, one has to exercise great deal of careful listening. The message needs to be internalised isolating oneself personally from the situation to the objective the feedback intends to target. One has to take a broader perspective than “I”  and make the feedback relate to the situation rather than the person.

"Tell me and I forget. Teach me and I remember. Involve me and I learn.” Benjamin Franklin

As Benjamin Franklin said, feedback has power to involve us and make us learn. In short - feedback has power to offer external impetus to generate emotion of self-encouragement leading to us act. It generates opportunities to develop a feedback loop which then triggers more actions. So the way to deliver feedback is equally important.

When our feedback reaches as intended, it clearly is the case of good communication that has had an effect... From sender to recipient. 

It triggers the sense of satisfaction for the senders for rightly conveying a developmental input. 

It triggers a satisfactory learning and follow-on new actions from the recipients!

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